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Privacy Policy

Version: October 19, 2026

CZAME is committed to protecting the privacy and personal information of its clients, users, beneficiaries and caregivers. This Privacy Policy explains how CZAME may collect, use, disclose, retain and protect personal information.

1. Information We Collect

Depending on how you use CZAME services, we may collect personal information such as:

  • - Name and contact details, email, and phone number
    - Account and authentication information
    - Billing, order and subscription details
    - Information about a beneficiary and their designated caregivers
    - Data needed to set up and operate a smartwatch
    - Device identifiers and technical information
    - Information related to alerts and events
    - Location data for safety features
    - Communications with CZAME and usage information related to the website.

2. Use of Information

CZAME may use personal information to:

  • - Manage accounts and process subscriptions
    - Activate smartwatches and operate CZAME-Alerts
    - Create, detect and transmit safety alerts
    - Provide location features and caregiver notifications
    - Offer customer support and maintain service security
    - Diagnose technical issues and comply with law
    - Improve our products.

3. Location and Caregivers

Location services and caregiver associations involve data updates:

  • - On-demand location features, safety zones, and wandering alerts rely on device GPS and mobile networks.
    - Necessary alert data is shared with designated caregivers, including beneficiary details and event location.
    - Third-party service providers process payments and hosting under strict contractual and legal requirements.

4. Data Principles

CZAME uses cookies and technical measures to protect information. Data is retained only as long as necessary and then destroyed or anonymized safely in accordance with law.

5. Your Rights

You may request access to or correction of your information. Consent can be withdrawn per legal restrictions, though it may prevent CZAME from providing certain services necessary for safety monitoring.

6. Contact Us

Any questions or concerns regarding the protection of personal information may be sent via the CZAME.LIVE website.

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